Softfall Privacy Policy
Last updated: 2 November 2026
Softfall is provided by Hydris LLC. Contact us at info@hydris.capital for privacy questions or requests.
The current review game
The current Softfall review configuration does not require an in-game account, display advertising, or send gameplay events to an analytics service. Purchases are simulated and do not charge real money. The store billing service is not initialized in this configuration.
Progress and preferences
Softfall stores your coins, selected character, sound and comfort preferences, cosmetic collection, favorite outfits, keepsakes, levels, records, goals, challenges, and recent run history locally. The app also keeps local recovery information, including save revision and save time, to help recover interrupted saves. Native apps use device application storage and browser-based versions use browser storage. The app does not automatically upload this progress to a Hydris account or synchronize it across devices.
Your operating system may include application data in a device or cloud backup according to your device settings. Such backups are controlled by you and the operating-system provider. Removing the app or clearing its data can remove its local progress. Browser storage may also be removed by your browser or device.
If you choose to export a save backup, the file contains game progress and preferences. The native app prepares a temporary file in its cache and opens your device's share/save sheet; the web game prepares a browser download. The export is initiated by you; Softfall does not upload that file to Hydris LLC. You control the destination and whether you share it. Temporary files may remain in application cache until removed by the app, the system, or clearing application data. Importing uses a file you choose, previews the progress, and asks before replacing it. The app retains the previous progress locally for Undo latest restore. Imported files do not create proof of a paid store purchase. Delete exported copies separately when you no longer want them.
Sound, vibration, and permissions
Character reaction audio is bundled with the game. Effects and optional ambience are generated or played locally. The game does not record your microphone. Optional vibration uses your device's supported vibration function. Softfall does not request access to your contacts, precise location, photos, camera, or microphone for gameplay.
Hosted web pages
The web game, download pages, and support or privacy pages make network requests to load their content and updates. Hosting and sign-in providers may process information such as IP address, browser information, request details, and sign-in information to deliver and protect those pages. The current private review Site uses OpenAI's hosting and access system; its handling of personal information is described in OpenAI's Privacy Policy. This hosting activity is separate from the game's locally stored scores and coins.
Contacting support
When you email info@hydris.capital, Hydris LLC receives your email address and the information you choose to send, such as a phone model, app version, description of a problem, or screenshot. We use that information to answer your request and resolve problems. Do not send passwords, payment-card details, or private signing credentials. We retain support correspondence while needed to resolve your request and to meet applicable legal obligations. You may request deletion by emailing the same address; records that must be retained for legal reasons may be kept for that purpose.
Sharing and choices
We do not sell game progress or use it for targeted advertising. We use hosting and email providers to operate the pages and respond to support. You can disable sound, voices, vibration, and ambience in the game where supported. You can remove local progress through your device's app-data or browser-data controls, and delete manual backups yourself. No in-game account needs to be deleted.
Real purchases
Real-money purchases are not enabled in this review configuration. If a future native release enables them, the payment provider, verification provider, data involved, and restoration behavior will be described in an updated policy before that configuration is distributed. A locally imported save will not be used as verification of a real purchase.
Children and changes
Softfall has no chat, user profiles, public posting, or social feed. We do not knowingly solicit children's personal information through gameplay. Contact us if a child has sent personal information to support so we can address it. Store age ratings and intended-audience declarations are determined separately during release preparation.
We may update this policy when the game's services or data practices change. The date above identifies the current version. For questions or privacy requests, contact Hydris LLC, info@hydris.capital.
This publisher website
This publisher website provides product information, privacy information and support contact details. It does not provide checkout, host game-progress uploads or include advertising or gameplay analytics. Your browser makes ordinary requests to the hosting provider to load pages and artwork. Any access/sign-in required for a private review copy is handled by the host. Support is by email that you choose to send.